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How to use Vroom to buy a car Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our goal is to help you make smarter financial decisions by providing you with interactive tools and financial calculators as well as publishing objective and unique content. We also allow users to conduct research and compare information for free and help you make informed financial decisions. Bankrate has partnerships with issuers, including but not limited to, American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Make Money The products that appear on this website are provided by companies that pay us. This compensation could affect how and where products appear on this site, including such things as the order in which they may appear within the listing categories, except where prohibited by law. This applies to our mortgage, home equity and other products that lend money to homeowners. This compensation, however, does not influence the information we publish, or the reviews you see on this site. We do not include the universe of companies or financial deals that could be accessible to you.

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6 minutes read. Published October 24, 2022

Written by Rebecca Betterton Written by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She has a specialization in helping readers in navigating the ways and pitfalls of using loans to buy the car they want.

The edit was done by Rhys Subitch Edited by Auto loans editor

Rhys has been editing and writing for Bankrate since late 2021. They are passionate about helping readers gain the confidence to take control of their finances with clear, well-researched information that breaks down complex subjects into digestible pieces.

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Over the last few years the ease of online shopping has made its way to the industry of and the convenience of buying a car at home from your couch is hard to beat. Vroom, a site which sells used vehicles is one of many choices available. The goal of Vroom will be to ensure that the buying process of and simple. The simplicity of the process comes with longer than the usual return period as well as the possibility of financing, however it also means a less extensive choice of vehicles and limited availability in the state. If you’re considering selling your vehicle or buying your next set of wheels through Vroom you must first be aware of the process so you are able to get the best deal. Illustration from Bankrate. What you can be expecting when purchasing a vehicle using Vroom Like its online competitor , Vroom has an online showroom with a variety of cars to browse through. These vehicles have all received an CarFax stamp of approval, with additional used vehicles being added each week. The process from order to delivery can be completed completely online, so there’s no stress in the dealer lot. But the haggle-free experience is not without its price being fixed and no chance to negotiate for a higher price. How to buy a car using Vroom The Vroom purchasing process for cars from browsing to the delivery process is completely online, and can be done in just a few easy steps. Shop online for a vehicle For the first step in the car buying start, just input your zip number on our main webpage, where you can search through the thousands of low-mileage cars and trucks on the market. Then, you’ll be presented with cars available in your area organized by main categories such as cost, body kind, year or even the features. If you’ve got your eyes in a specific car it is easy to look it up. Explore several vehicles Once you have found a few cars that you like, there is the option of both images and a 360 view of your potential purchase. There is no chance to try a test drive before signing in the “dotted line,” pay careful attention to car’s features and design at this point. To take the next steps with a specific car just hit on the “get started” button. You’ll be taken to a login page where you can create an account. To make your account you’ll have to input your personal details. Request financing for your vehicle. Vroom does not provide vehicle financing directly, it works with a dozen lenders and banks to provide financing to Vroom customers. If you decide to use your own bank, or even pay upfront with cash or credit card, you can negotiate directly with a specialist for your car. Vroom also has an exchange program. If you want to trade in your current vehicle, you just need to contact your car expert with information on it to arrange for an appraisal. When you’ve sorted out how you’ll be paying for your vehicle you will need to take the steps to ensure that the vehicle is legally yours. You can expect a call from one of Vroom’s car experts who will provide the secure URL to upload a photo of your driver’s license along with the proof of insurance. After that, you’ll need to make the deposit, which is refundable, and holds the car for 72 hours. The amount is dependent on the vehicle, however, it will lock the vehicle as yours. Depending on the specifics of your purchase, Vroom will either mail the required paperwork or send the documents to you for you to sign electronically. It is imperative to sign the document at least 24 hours prior to the date. Get the vehicle delivered Once you have signed the paperwork, you will be contacted by an agent from the Vroom delivery support team. The team will be sure to keep you informed throughout the delivery process that can take between 10 and 14 days after purchase. The cost of delivery will vary depending on the location you reside in, but be prepared for a few costs to deliver. The approximate non-refundable cost is $2,999. The vehicle can be delivered to your residence or any other location that is convenient. After the vehicle is delivered, you will have a full time or approximately 250 miles in which to determine whether or not you’d like to keep the vehicle. Remember that even though you will be refunded the purchase price, other costs accrued will not be reimbursed. Bankrate tip

Your Vroom vehicle will be delivered with temporary tags so be certain to be on the lookout for the next arrival to make it completely yours.

What should you expect when selling a car using Vroom Vroom doesn’t just offer used car purchases, but it also has a program which lets you sell your car directly to them — with vehicle pickup included. Similar to the car purchasing process , this can be completed entirely online. The primary benefit of using Vroom for selling your vehicle is the ease of use. You may receive a more competitive deal outside of the online business, however the convenience of contactless pickup could result in a less expensive selling price. How to sell a car using Vroom Selling your car to Vroom takes only two steps, which require you to give some details about the car, make arrangements for pickup and get paid. Get vehicle price As with all selling scenarios you’ll need to provide the basic details about your vehicle. On the main page of Vroom’s selling, you’ll have to input your license plate number and state. According to the site it could take as little as two minutes to get the initial estimate. This number is based on Vroom’s own buying system, which is built on the basis of similar transactions. The price offered is valid for up to a week or 250 miles. Verify vehicle information If you agree to the proposed price and want to move on to the next step, you will need to upload details about yourself and your car. This includes photographs of your ID photo registration, title, and the odometer. Make arrangements for pickup of your vehicle. will be called by Vroom’s Vroom team to make arrangements for your car to be picked up from your driveway, or at a convenient location nearby. After confirmation of pickup occurs you will be paid by the method in the form of direct deposits or cheque via mail. Pros and cons of Vroom Buying or selling with Vroom is a great option for those who want to stay clear of dealerships, however it could also offer lower pricing on both sides, so weigh the benefits and drawbacks. Advantages to Vroom The most significant advantage of Vroom is its convenience. Buying your next vehicle or selling your vehicle online with the ability to have your brand new car be delivered to your doorstep is an attractive possibility. Apart from the convenience of selling and purchasing online, Vroom also offers additional assurance with each purchase. In particular, the cars of Vroom carry a 90-day limited warranty that can, according to its site, minimize unexpected costs related to mechanical breakdowns repairs, parts, or labor. Additionally, Vroom offers one year of roadside assistance complimentary with vehicle purchase. Although many lenders provide similar coverage programs but the support offered by Vroom is an added plus. There are some disadvantages to Vroom While selling your vehicle to Vroom offers a level of convenience that is not available from a private seller, you likely will not make as much money. If you work with a private vendor, you are the primary recipient of the sale. When you deal with Vroom or any other used vehicle sales firm, there are many moving parts that need to be paid in addition. Additionally, drivers looking to buy with Vroom will be met with high fees and less-than-competitive financing rates. Although Vroom is partnered with a variety of lenders, none cater to those with poor credit. If you choose to buy with Vroom look elsewhere. One final drawback for Vroom is that they only sell pre-owned vehicles. While purchasing a car can be a good option for many drivers, if want to purchase a brand new car then Vroom isn’t right for you. Reviews of Vroom The majority of the reviews about Vroom’s services as well as overall customer experience is negative. Particularly, the company’s Better Business Bureau accreditation has been taken away, leaving the company with an F. The BBB outlined primary complaints as consumers receiving vehicles which were not as pictured on the website, delayed delivery and even concerns about delivery drivers who threatened to harm. Unfortunately, the BBB isn’t the sole organisation warning drivers. Trustpilot rates Vroom as “bad” by giving it 1.2 stars. Reviews as recent as July 2022 cite similar issues with delayed delivery and unknown mechanical issues. Although it’s the case that many lending or selling sites have negative reviews online, they’re more dramatic than usual. Carvana for instance, has the 3.7 Trustpilot ranking — though not perfect, the average score is far less worrying than the scores Vroom offers. What can you do to ensure you get the top vehicle from Vroom To get the most out of the features Vroom offers, it is crucial to do some investigate outside of the showroom online using sources like Edmunds and Kelley Blue Book to get more honest reviews of your prospective car. You should also take the vehicle to an experienced mechanic immediately after it has been delivered. To get the best financing deal be sure to outside of Vroom to receive the best price. And if you are looking to sell your vehicle for Vroom it is wise to first explore or direct to a dealer, in order to ensure you’re not wasting profits. Should I purchase my next car from Vroom? Ultimately, the system that Vroom has implemented to buy or sell is appealing due to its streamlined delivery process and online process. But , given the denial of BBB accreditation and majority of online feedback negative, err on the safe side if you decide to buy or sell through Vroom.

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Authored by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She is a specialist in helping readers with the ins and outs of securely taking out loans to purchase an automobile.

Edited by Rhys Subitch Edited by Auto loans editor

Rhys has been editing and writing for Bankrate from late 2021. They are passionate about helping readers gain the confidence to take control of their finances with concise, well-researched and well-researched content that breaks down otherwise complex topics into digestible chunks.

Auto loans editor

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