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The home Building Regulatory Authority (HCRA) regulates Ontario’s new home builders and vendors beneath the brand new Dwelling Building Licensing Act, 2017 (NHCLA), mandated to advertise and protect the general public curiosity. Our mission is to be a fair, efficient, and proactive regulator of residence builders and vendors that ensures a positive client expertise. To learn more, please go to www.hcraontario.ca.

HCRA is searching for a versatile, organized, and skilled professional who thrives in a quick-paced, high-profile atmosphere to fill the position of Supervisor, Licensing.

Reporting to the Supervisor, Licensing, the Supervisor is accountable for the reporting, analytics, and forecasting features for the Licensing crew. This role will help the Supervisor in supporting the workforce by using key insights from knowledge developments and 建設業許可 新規 business course of analyses to identify alternatives for improvement. This role can even present supervision and operational guidance to a group of licensing analysts on the review and assessment of latest license and license renewal applications, in accordance with the HCRA’s licensing standards and operational policy underneath the new House Building Licensing Act, 2017.

Key obligations embody but are not limited to:

– Supervising a staff of licensing analysts by offering day-to-day steerage and oversight, technical teaching/steering, guaranteeing the workforce completes duties on time and to the required stage of high quality; assesses workload of the workforce and adjusts, as mandatory, to ensure equitable distribution.

– Working with the crew to provide steering and help on challenging recordsdata.

– Recommending distribution of recordsdata based on analyst experience.

– Providing suggestions and input into performance and development plans and actions to the direct reporting Manager.

– Supporting the Supervisor with recruitment, onboarding, and training of employees.

– Based on insights from the Licensing team, figuring out and extracting related information from sources to focus on areas for improvement.

– Decoding and analyzing information, experiences, and information to determine trends and patterns in regulatory capabilities.

– By way of evaluation, creating proactive strategies and interventions to drive enterprise course of efficiencies, support resolution making and develop threat management approaches.

– Constructing actionable roadmaps/plans for improving workflows and processes.

– Supporting the event and evaluation of efficiency indicators (KPIs) and measures to watch effectiveness of regulatory applications and initiatives and enhance internal operational processes and approaches.

– Providing enter into planning and priorities of the Licensing Unit.

– Recommending leading practices, processes, instruments and approaches for range of professional conduct actions; identifies enchancment alternatives and initiates or undertakes tasks on behalf of the Manager to drive continuous enchancment.

– Working with the legal division as acceptable, on complicated or excessive-danger recordsdata.

Profitable candidates will reveal the next:

– Completion of a university diploma in enterprise or public administration or a associated discipline – or a mix of schooling, training and experience deemed equivalent.

– Four (4) to five (5) years of on-the-job progressive expertise performing related duties, preferably in a regulatory atmosphere, including a minimal of one (1) yr in a team leadership capacity.

– Information of related laws and regulations such as New Dwelling Development Licensing Act, 2017, and an understanding of the Ontario Building Code Regulation underneath the Constructing Code Act, 1992.

– Team management or supervision abilities to supply steerage and day-to-day assist to licensing analysts, including assigning recordsdata aligned to analysts’ strengths.

– Robust knowledge of house building business together with its business practices to carry out highly skilled evaluation actions requiring understanding and utility of licensing principles, processes and impacts for efficient enchancment of licensing processes.

– Capacity to interpret and apply legislation, policies, and other information sources for the needs of assessing licence purposes and qualifications.

– Wonderful verbal and written communication expertise with the ability to speak data clearly and concisely to distributors and builders.

– Proven facilitation and conflict resolution skills to inform and de-escalate issues; to build consensus associated to high-threat functions that meet the wants of the organization and to engage in training consciousness.

– Excessive degree of consideration to accuracy, quality, and timeliness with a to element.

– Robust customer service/relationship administration expertise to engage distributors and builders by the conduct of orientation periods, applicant interviews; stakeholder relations schooling and engagement initiatives to promote understanding of licensing necessities and improve relationships with customers and the constructing sector.

– Comfy offering leadership to cross-functional challenge teams and working in a transformational atmosphere.

– Demonstrated capability to supply group leadership in the administration of multiple priorities concurrently and drive initiatives to completion.

– Excellent initiative and sturdy organizational and time administration expertise to handle workload.

– Political acuity and sturdy judgement to recognize and reply in a well timed method to stakeholder issues stemming from purposes which may current dangers to HCRA’s consumer protection mandate.

– Proficiency in growing professional relationships with inner and exterior stakeholders where formal authority may not exist.

– Capability to work independently as well as present crew management to the licensing workforce.

If involved, please apply by December 14, 2022.

We thank all applicants for his or her curiosity, nonetheless, solely these selected for further consideration will likely be contacted. If you have questions, you can also contact HR at hr@hcraontario.ca. For extra details about HCRA or to view different profession opportunities, please visit www.hcraontario.ca.