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Communication skills are all about shared understanding. Nonetheless, there are many reasons why interpersonal communication is probably not impactful. These boundaries to communication could happen at any stage of the communication process. A skilled communicator must be aware of the limitations and find out how to overcome them. So what are the widespread obstacles to effective business communication and find out how to improve communication?

Let’s take a look at a few of them:

Language limitations and using jargon

Emotional obstacles

Systematic obstacles

Differences in perception

Physical infirmities akin to hearing problems or speech difficulties

Physical limitations like noise, distance, closed doors, cabins

Expectations and prejudices

Cultural differences

Information overload

Let’s look at a few of these barriers in detail-

1. Language Barriers

Difference in language is the most obvious barrier to communication as people speaking two different languages can’t communicate with each other. The accents and dialect (use of words) of individuals belonging to totally different places differs even when their language is same. Although the languages are technically the same in folks using different dialects and accents, the meanings, implications and interpretations of words are totally different, which could lead to various kinds of conflicts. For example, if a Scottish farmer talks to a person from London, they do not understand many of the words the other says even though they each speak English. The word ham and bacon can be used interchangeably in Scotland however they’re totally different in England. The usage of jargon and abbreviations might also be a language barrier like the word LOL. Different folks could interpret it in numerous ways. Incorrect selection of words will also be a barrier to communication. Words with two meanings, homonyms, homographs, homophones should always be avoided as it would not send the proper meaning and might be interpreted in any way. Grammar and spelling becomes a barrier in communication as individuals from totally different parts of the world might be using it in a different way even in a particular word. For instance, an individual makes a mistake of typing performed as don. The spelling and grammar checker of the pc does not label it as flawed as don can be a correct word. But, the word can change the whole meaning of the sentence or make the sentence not understandable.

2. Psychological Limitations

There are a number of psychological boundaries to communication. One such is the mindset of the sender and the receiver. If the receiver of the communication mis-trusts the sender then he/she may not receive the message in the method in which it was intended. The same goes for the sender too. Anger can also be a psychological barrier to communication. When we are indignant we aren’t able to communicate effectively. People who are less assertive might not be able to speak their thoughts and emotions successfully and this too could turn out to be a barrier to efficient communication.

3. Systematic Barriers

Many organizations have inefficient or inappropriate information systems and communication channels. Individuals are not clear about their roles and responsibilities in the communication process. Sometimes enterprise communication in a corporation can get very complicated and challenging and the leaders of the organization must attempt keeping it so simple as possible.

There are a number of other limitations to efficient communication skills like physical obstacles, attitudinal barriers and cultural barriers. Communication skills training is one of the most sought after training programmes in organizations today. Organisations seek to promote communication skills development in their employees through these programmes.

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