Boundaries To Effective Communication
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Communication skills are all about shared understanding. However, there are numerous reasons why interpersonal communication might not be impactful. These boundaries to communication may occur at any stage of the communication process. A skilled communicator needs to be aware of the limitations and the best way to overcome them. So what are the widespread barriers to effective business communication and methods to improve communication?
Let’s take a look at some of them:
Language limitations and the use of jargon
Emotional barriers
Systematic obstacles
Variations in perception
Physical infirmities reminiscent of hearing problems or speech difficulties
Physical barriers like noise, distance, closed doors, cabins
Expectations and prejudices
Cultural differences
Information overload
Let’s look at a few of these barriers in detail-
1. Language Barriers
Distinction in language is the obvious barrier to communication as people speaking completely different languages cannot communicate with every other. The accents and dialect (use of words) of people belonging to completely different places differs even if their language is same. Although the languages are technically the same in folks using totally different dialects and accents, the meanings, implications and interpretations of words are completely different, which may lead to varied kinds of conflicts. For instance, if a Scottish farmer talks to a person from London, they do not understand a lot of the words the other says regardless that they each speak English. The word ham and bacon can be used interchangeably in Scotland but they are totally different in England. Using jargon and abbreviations may also be a language barrier like the word LOL. Different folks could interpret it in different ways. Incorrect selection of words can be a barrier to communication. Words with two meanings, homonyms, homographs, homophones ought to always be avoided as it would not send the proper that means and will be interpreted in any way. Grammar and spelling becomes a barrier in communication as people from totally different parts of the world can be utilizing it differently even in a particular word. For example, an individual makes a mistake of typing carried out as don. The spelling and grammar checker of the computer does not label it as improper as don can be an accurate word. But, the word can change the whole meaning of the sentence or make the sentence not understandable.
2. Psychological Boundaries
There are a number of psychological limitations to communication. One such is the mindset of the sender and the receiver. If the receiver of the communication mis-trusts the sender then he/she might not receive the message in the manner in which it was intended. The same goes for the sender too. Anger may also be a psychological barrier to communication. Once we are offended we are not able to speak effectively. People who are less assertive may not be able to speak their thoughts and emotions effectively and this too could turn into a barrier to effective communication.
3. Systematic Obstacles
Many organizations have inefficient or inappropriate information systems and communication channels. Individuals are not clear about their roles and responsibilities within the communication process. Generally enterprise communication in an organization can get very difficult and challenging and the leaders of the group should strive keeping it so simple as possible.
There are a number of other boundaries to efficient communication skills like physical obstacles, attitudinal barriers and cultural barriers. Communication skills training is without doubt one of the most sought after training programmes in organizations today. Organisations seek to promote communication skills development of their staff by these programmes.
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