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Communication skills are all about shared understanding. However, there are a lot of reasons why interpersonal communication may not be impactful. These boundaries to communication could occur at any stage of the communication process. A skilled communicator needs to be aware of the barriers and learn how to overcome them. So what are the common limitations to efficient business communication and how to improve communication?

Let’s take a look at some of them:

Language barriers and using jargon

Emotional boundaries

Systematic limitations

Differences in perception

Physical infirmities equivalent to hearing problems or speech difficulties

Physical limitations like noise, distance, closed doors, cabins

Expectations and prejudices

Cultural differences

Information overload

Let’s look at some of these obstacles in detail-

1. Language Barriers

Difference in language is the obvious barrier to communication as two individuals speaking different languages cannot talk with each other. The accents and dialect (use of words) of people belonging to completely different places differs even when their language is same. Though the languages are technically the same in people utilizing totally different dialects and accents, the meanings, implications and interpretations of words are totally different, which may lead to various kinds of conflicts. For instance, if a Scottish farmer talks to an individual from London, they don’t understand a lot of the words the opposite says although they each speak English. The word ham and bacon can be used interchangeably in Scotland however they are totally different in England. Using jargon and abbreviations can also be a language barrier like the word LOL. Different people might interpret it in numerous ways. Incorrect alternative of words can also be a barrier to communication. Words with meanings, homonyms, homographs, homophones should always be prevented as it does not send the proper that means and could be interpreted in any way. Grammar and spelling becomes a barrier in communication as people from totally different parts of the world will be using it differently even in a particular word. For example, a person makes a mistake of typing performed as don. The spelling and grammar checker of the computer doesn’t label it as mistaken as don can also be a correct word. However, the word can change the entire meaning of the sentence or make the sentence not understandable.

2. Psychological Limitations

There are a number of psychological barriers to communication. One such is the mindset of the sender and the receiver. If the receiver of the communication mis-trusts the sender then he/she might not obtain the message in the method in which it was intended. The same goes for the sender too. Anger will also be a psychological barrier to communication. When we are indignant we’re not able to communicate effectively. People who are less assertive is probably not able to communicate their ideas and feelings successfully and this too may become a barrier to efficient communication.

3. Systematic Limitations

Many organizations have inefficient or inappropriate information systems and communication channels. Persons are not clear about their roles and responsibilities in the communication process. Typically enterprise communication in a company can get very difficult and challenging and the leaders of the group must try keeping it as simple as possible.

There are a number of different barriers to efficient communication skills like physical obstacles, attitudinal obstacles and cultural barriers. Communication skills training is among the most sought after training programmes in organizations today. Organisations seek to promote communication skills development of their workers by way of these programmes.

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